Cancellation policy & Cancellation form

Consumers have a right of withdrawal according to the following definition, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:

A. Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must inform us (FREDS SWIM ACADEMY GmbH, Josef-Kronthaler-Straße 14, 86157 Augsburg, Germany, Tel.: +49821579242, E-Mail: by means of a clear declaration (e.g. a letter or e-mail sent by post) über your decision to withdraw from this contract.

You can use the attached sample cancellation form, which is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice über the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we have all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us; The customer is obliged to pay back the full amount of the purchase price without delay and at the latest within fourteen days from the day on which we received the notification of cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment.

Exemption of the right of withdrawal

The right of withdrawal shall expire prematurely if we have commenced performance of the contract after you have expressly agreed that we shall commence performance of the contract before the expiry of the withdrawal period and you have confirmed to us your knowledge that by giving your consent you shall lose your right of withdrawal upon commencement of performance of the contract.

B. Cancellation form

If you wish to cancel the contract, please fill out and return this form


Josef-Kronthaler-Straße 14
86157 Augsburg

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)



Ordered on (*) ____________ / received on (*) __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (paper notice only)


(*) Delete as applicable